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Dreamstage Privacy Policy

LAST UPDATED: JULY 29, 2020

Protecting your private information is our priority. Please read the following to learn more about our Privacy Policy. By using or accessing the DREAMSTAGE website located at dreamstage.live(“Website”), the live-performance platform (the “Platform”), which is available through the Website and the DREAMSTAGE television and mobile applications (the “Apps”), and the related services (collectively with the Website, Platform, and Apps, the “Services”) in any manner, or otherwise manifesting your assent to this Privacy Policy, you acknowledge that you have read, understood, and agree to be legally bound by this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways. If you do not agree to any of these terms, then please do not use the Services.

Remember that your use of the Services is at all times subject to the Terms of Use available at: https://dreamstage.live/terms-of-service,

Remember that your use of the Services is at all times subject to the Terms of Use available at: https://dreamstage.live/terms-of-service, and/or other terms or agreements entered into by you and DREAMSTAGES, as applicable, which incorporate this Privacy Policy. Capitalized terms not defined in this Privacy Policy shall have the meaning given to them in the Terms of Use or other applicable agreement.

This Privacy Policy covers our treatment of information, including personally identifiable information ("Personal Information"), that we gather when you are accessing or using our Services, but not to the practices of companies we do not own or control, or people that we do not manage. We gather various types of Personal Information from our users, as explained in more detail below, and we use this Personal Information internally in connection with our Services, including to personalize, provide, and improve our Services, to allow you to set up a user account and profile, to contact you and allow other users to contact you, to fulfill your requests for certain products and Services, and to analyze how you use the Services. In certain cases, we may also share some Personal Information with third parties as described below.

Changes to this Policy

This Privacy Policy is effective as of the Last Updated date stated at the top of this Privacy Policy. We reserve the right to change this Privacy Policy from time to time with or without notice to you. Your continued use of the Services after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Privacy Policy. Please refer back to this Privacy Policy on a regular basis.

Description of Users

The Services allow individuals to purchase tickets to, and/or view (collectively, “Viewers”) live performances (“Performances”) by their favorite artists (collectively, with their representation, “Artists”).

This Privacy Policy applies to Viewers and Artists, as well as visitors to our Website who do not register for an account to purchase tickets to Performances (such visitors, “Visitors” and together with Viewers and Artists, “Users”).

Collection of Personal Information You Provide to Us

Profile Information

We may collect Personal Information that you provide us, such as your: (i) name, (ii) username, (iii) mailing address; (iv) email address; (v) phone number, (vi) birth date, (vii) gender, and (viii) any Personal Information provided in messages to us. If you log in using any third-party social media platform access credentials, you are authorizing DREAMSTAGE to collect, store, and use, in accordance with this Privacy Policy, any and all information that you agreed such third- party, including Facebook, Google, and Instagram, could provide to us. Such information may include, without limitation, your first and last name, username, profile picture, unique identifier and access token, and e-mail address.

We receive and store any information you provide to us. Certain information may be required to register with us or to take advantage of some of our features. For example, you may be required to provide certain Personal Information to us when you elect to use certain products or services available on the Services. These may include: (a) registering for an account on the Services; (b) signing up for special offers from selected third parties; (c) sending us an email message; (d) submitting your credit card or other payment information when ordering and purchasing products and services on our Services. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us, sending promotional messages, providing the Services, and responding to your inquiries.

Payment Information

If you purchase tickets to an event from DREAMSTAGE, to process your payment, you will be required to provide our third-party payment vendors certain billing information, which may include providing a credit card number, expiration date, bank account information, billing address, activation code, and similar information (collectively, “Payment Information”). You authorize our third-party payment vendors including, without limitation, Stripe, to collect, process, and store such Payment Information in accordance with their respective privacy policies. By making a purchase, you agree to be bound by Stripe’s terms and conditions and privacy policy, which are available at https://stripe.com/legal and https://stripe.com/us/privacy, respectively. We reserve the right to change our third-party payment vendors at any time, or to use additional third-party payment vendors, at our discretion, and will update this Privacy Policy from time to time accordingly.

Activity Information

If you are an Artist, you expressly acknowledge and agree that once they schedule a Performance, any Personal Information that you may make available in such Performances, may be shared in real-time to and by Viewers. Additionally, in preparation for a Performance we may request Personal Information about you, or access publically available Personal Information about you, to advertise such Performances.

If you are a Visitor, you will have the ability to interact with other Users on our Website or through the Apps. Additionally, if you are a Viewer, while watching a Performance, you will have the ability to interact with the Artist and other Viewers through messages. You agree that any Personal Information disclosed in any message shared through the DREAMSTAGE Services will be shared with other Users during that Performance to create a more authentic viewing experience.

Tracking User Behavior

DREAMSTAGE may keep track of the websites and pages you visit within the Services, in order to determine what aspects of the Services are the most popular. This data is used to deliver customized content and advertising within DREAMSTAGE to Users whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by us whenever you interact with our Services. This information can include: your IP address, geolocation data, device identification, "cookie information," browser type and/or device you are using to access our Services, domain names, access times and referring website addresses. This information is used for the operation and improvement of the Services, to maintain quality of the Services, to assist with monitoring and troubleshooting errors, to provide general statistics regarding use of the Services, and to customize content for you that we think you might like based on your usage patterns. For example, this data can tell us how often users use a particular feature of the Services, and we can use that knowledge to make the Services interesting to as many users as possible.

Use of Cookies

Our Services may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. We use both first party and third party session cookies and persistent cookies.

One of the primary purposes of cookies is to provide a convenience feature to save you time. Session cookies make it easier for you to navigate our Services and expire when you close the Services. Persistent cookies remain on your device for an extended period of time or until you delete them. For example, if you personalize Website pages, or register through the Services, a persistent cookie helps DREAMSTAGE to recall your specific information on subsequent visits. This simplifies the process of recording your Personal Information, such as your login information, billing addresses, shipping addresses, and so on. When you return to the Services, the information you previously provided can be retrieved, so you can easily use the DREAMSTAGE features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies or delete persistent cookies, you may not be able to fully experience the interactive features of the Services.

Geolocational Information

We may automatically collect geolocation information from your device via your browser’s location services. Consent for such collection may be provided by you on the device level (e.g., you have consented to location services generally through your browser’s settings) or by accepting our request for geolocation access on the Services. Please consult your browser’s documentation regarding how to turn off location services. If you disable location services, you may not be able to use the full array of features and functionalities available through our Services.

Third-Party Analytics Providers

We use one or more third–party analytics services to evaluate your use of the Services, as the case may be, by compiling reports on activity (based on their collection of IP addresses, Internet service provider, browser type, operating system and language, referring and exit pages and URLs, data and time, amount of time spent on particular pages, what sections of the Services you visit, number of links clicked, search terms and other similar usage data) and analyzing performance metrics. These third parties use cookies and other technologies to help collect, analyze, and provide us reports or other data.

By accessing and using the Services, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. For more information on these third parties, including how to opt out from certain data collection, please visit the sites below. Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Services.

For Google Analytics, please visit: https://www.google.com/analytics
For Mux, please visit: https://mux.com/privacy

Sharing Information with Third Parties

We may share your Personal Information with third parties as described in this section:

Information that has been de-identified: We may de-identify your Personal Information so that you are not identified as an individual, and provide that information to our affiliates, partners, and service providers. We may also provide aggregate usage information to our affiliates, partners, and service providers (or allow these parties to collect that information from you), who may use such information to understand how often and in what ways people use our Services, so that they, too, can provide you with an optimal online experience.

Affiliated Businesses: In certain situations, businesses or third party websites we are affiliated with may sell or provide products or services to you through or in connection with the Services (either alone or jointly with us). You can recognize when an affiliated business is associated with such a transaction or service, and we will share your Personal Information with that affiliated business only to the extent that it is related to such transaction or service. We have no control over the policies and practices of third party websites or businesses as to privacy or anything else, so if you choose to take part in any transaction or service relating to an affiliated website or business, please review all such business' or websites' policies.

Service Providers: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us. The types of companies that may receive Personal Information and their functions are: hosting services, technical assistance, database management/back-up services, use analytics, email marketing platforms, online marketing and advertising, payment processors, and customer service.

Business Transfers: We may choose to buy or sell assets, or engage in a merger, dissolution or similar corporate event, and may share and/or transfer your information in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.

Artists: We may share your Personal Information with any Artist whose content or media you interacted with through the Services, and you may be added to such Artist's marketing list, or recognized or rewarded by that Artist. Once on an Artist’s marketing list, that Artist's use of your Personal Information will be governed by that Artist's own privacy policy. The Artist may send you email correspondence or text messages, depending on the Personal Information you have provided us. Any ability to unsubscribe to such messages will be provided for in that Artist’s privacy policy.

Users: As noted above, you can post content through our messaging service during a Performance or otherwise share information on the Platform. Such content or information will be shared with other Users, including during a Performance.

Protection of Company and Others: DREAMSTAGE may disclose your Personal Information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on DREAMSTAGE or the Services; (b) protect and defend the rights or property of DREAMSTAGE; and/or (c) act under exigent circumstances to protect the personal safety of users of DREAMSTAGE, or the public. We reserve the right to access, read, preserve, and disclose any information that we believe is necessary to comply with law or court order; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Company, our employees, our users, or others.

Links to External Websites

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

DREAMSTAGE takes commercially reasonable efforts, designed to secure your Personal Information from unauthorized access, use, alteration or disclosure.

When Personal Information is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through the DREAMSTAGE Services cannot be guaranteed.

Children

We do not knowingly collect or solicit personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, please do not attempt to register for the Services or send any Personal Information about yourself to us. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us Personal Information, please contact us at info@dreamstage.live.

E-mail Communications

If you have given us your email address, we may send you promotional email offers on behalf of other businesses or artists, or email you about your use of the Services. From time to time, DREAMSTAGE may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from DREAMSTAGE or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from DREAMSTAGE, you may opt out of such communications by clicking the UNSUBSCRIBE button in the footer of the email. Please allow us a reasonable time to process your request. You cannot opt out of receiving transactional e-mails related to the Services

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted. Please be aware that your information may be transferred to, processed, maintained, and used on computers, servers, and systems located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your country of origin. If you are located outside the United States and choose to use the Services, you do so at your own risk.

California Privacy Rights

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled obtain certain information about the type of Personal Information that companies with whom they have an established business relationship (and that are not otherwise exempt) have shared with third parties for direct marketing purposes during the preceding calendar year; in order to submit such a request, please contact us at info@dreamstage.live. California residents are entitled to ask us information about the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes, contact information for such affiliates and/or third parties, and examples of the types of services or products marketed by those third parties.

Contact Information

DREAMSTAGE welcomes your questions or comments regarding this Privacy Policy. Please contact DREAMSTAGE at:

DREAMSTAGE, Inc.
P.O. Box 20193
New York, NY 10014-9992
Email Address: info@dreamstage.live